کد خبر: ۲۶۴۱۷۱
تاریخ انتشار: ۱۳:۰۰ - ۲۲ تير ۱۳۹۳
According to Khabar Khodro, the CEO of Mazda Yadak mentioned to the activities of this company for using new standards in after sales services network and said, "This science, which is based on updated standards for after sales services of leader automakers in the world especially Mazda, can be accounted as a benchmark for other after sales services companies."

Training coverage of Mazda Yadak's dealers' network has reached to 85 percent

According to Khabar Khodro, the CEO of Mazda Yadak mentioned to the activities of this company for using new standards in after sales services network and said, "This science, which is based on updated standards for after sales services of leader automakers in the world especially Mazda, can be accounted as a benchmark for other after sales services companies."

Muhammad Reza Babaei said that training coverage of dealers' network in 1391 was 74 percent and added, "The amount reached to 79 percent last year and it is expected that in 1393 to reach to 85 percent."

The CEO of Mazda Yadak also mentioned to the quantitative development of dealers' network in 1393 and told, "Based on the development plan of Bahman Group, in year 93 accessibility of costumers to dealers would be improved with preparing dealerships according to studies."

He mentioned to the increasing speed of mobile services, full renewal of emergency fleet and equipping dealers' network to Capra rescue vehicles and admitted, "In first phase 70 units of two cabins Capra is taken to the network and for other authorized candidates is planned for the last of Tir."

He remarked, "Certainly, such activities would result in reduction of average wait time for costumers to receive services at 25 minutes."

Finally he said, "Increasing costumers' satisfaction from 76 percent in 1392 to 78 percent in 1393 is among plans we hope to be achieved."

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طراحی و تولید: "ایران سامانه"