کد خبر: ۳۹۵۶۶۹
تاریخ انتشار: ۱۵:۱۷ - ۲۲ خرداد ۱۳۹۵
According to Khabar Khodro, the CEO of Saipa Yadak said, “We are focused on increasing costumers’ satisfaction for after sales services this year and it’s our priority.”

Increasing costumers’ satisfaction is a priority for Saipa Yadak

According to Khabar Khodro, the CEO of Saipa Yadak said, “We are focused on increasing costumers’ satisfaction for after sales services this year and it’s our priority.”

Engineer Vahidzade in a meeting with presence of some chiefs of Saipa Yadak dealerships told, “Along with the efforts for increasing costumers’ satisfaction, economy and business of dealerships should be reasonable. Therefore, chiefs of dealerships should plan in a way that controls all processes along with continuous presence in work place. We in Saipa Yadak do not have any issue as important as costumers’ satisfaction.”

He mentioned that Saipa Yadak has the best sales and after sales services in favor of loyal dealerships and added, “Respectful treatment with costumers is the guarantee of business’ survival and behavior of dealership’s chief is a benchmark for others to increase costumers’ satisfaction with respectful response.”

He admitted, “In last two years, we have solved many problems with cooperation of dealerships’ chiefs and we should solve the other problems with this process in order to reach to desirable point.”

He reiterated, “According to order of Minister of Industry, Mine and Trade, dealerships that achieve 4 scores in evaluations would be deleted from after sales services’ cycle. So, we are trying to revise weak points in order to improve performance of dealerships with low scores.”

 

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