Saipa Yadak is the forehead of relationship with costumers

According to Khabar Khodro, Dr. Jamali, the CEO of Saipa Auto Group has visited Saipa Yadak and committed on improving satisfaction of costumers.

The CEO of Saipa during visiting the call center for costumer affairs in Saipa Yadak said, "Saipa Yadak has a special place as the forehead of relationship with costumers and it should try to increase loyalty of costumers with offering high quality services."

He added, "Wide network of Saipa dealers around the country allow us to contact costumers directly and know their needs and demands. Therefore, we could have better plans for offering better services and diversifying products."

He told, "After sales services are the issue with high importance in value chain of an automaker and we should try to increase costumers' satisfaction by offering new services and improving training levels."

He announced that activities done in Saipa Yadak are positive and asked its managers to do their best for developing better business and offering high quality services for customers."

In addition, engineer Vahidzade, the CEO of Saipa Yadak said, "Fortunately, despite all deficiencies in year 93 Saipa Yadak could has a good result and it was always trying to be a good partner for Saipa Auto Group."

He admitted, "All activities done here are due to satisfying costumers for services and developing business of dealers' network and we hope that we achieve better results this year."

He reiterated, "In near future, first expert center for repairs of automatic transmissions would be inaugurated in Saipa Yadak, which is unique in country and we hope that with opening it to be able to increase costumers' satisfaction and develop business."